Shipping & Returns

Every canvas, shirt, and hoodie is printed just for you after you order, then shipped straight to your door. We ship to addresses in the United States.

At checkout you pick a shipping option and see the exact cost and delivery estimate before you pay. Delivery estimates start once your order has been printed.

You get an email with a tracking link as soon as your order ships. If you have a Lake Erie Pulse account with the same email, you can also check it under Account → Orders or in the app under My Orders.

If something arrives damaged, has a defect, or was printed wrong, email us within 30 days of delivery with your order number and a photo of the problem. We will send a free replacement or give you a full refund. You don’t need to send anything back.

If your package never shows up, let us know within 30 days of the estimated delivery date and we will sort it out.

Because each item is made to order, we can’t take returns or exchanges for a change of mind, a different size, or a different color. Please double check sizes and print dimensions before you order.

Please double check your shipping address. If a package comes back because the address was incomplete or incorrect, we can reship it, but the new shipping cost is on you.

Email us right away if you need to cancel. Once an order goes into production we can’t stop it.